Frequently Asked Questions

Virtual assistance is like having a talented sidekick who works remotely to support your business. It's all about magical teamwork - we communicate through technology and use our superpowers to handle tasks and projects, while you focus on being the superhero of your business! 

Oh, the possibilities are endless! A virtual assistant can handle administrative tasks, manage your schedule, assist with social media, and even support customer service. With their expert support, you'll have more time to conquer new opportunities, expand your business, and enjoy a little well-deserved rest and relaxation. 

Not at all! Our virtual assistant plans are like pocket-friendly magical potions. You get to choose the hours and services you need, making it a cost-effective solution for businesses of all sizes. It's an investment that pays off with increased productivity and peace of mind! 

Absolutely! Our virtual assistants are like chameleons, adapting their skills to various industries. From real estate to e-commerce, marketing to customer support - they're versatile superheroes ready to tackle any challenge that comes their way! 

Great question! Our virtual assistants aren't just keen listeners; they're mind-readers too! We take the time to understand your business goals, values, and processes. With open communication and regular check-ins, we ensure they become an integral part of your dream team! 

No worries, it's all part of the magic! We're flexible and ready to tailor our services to your evolving needs. Whether you need more hours or want to add extra superpowers to your plan, we're here to make it happen! 

Easy-peasy! Just reach out to us, and we'll work our magic to match you with the perfect virtual assistant. Consider it the beginning of an epic partnership that'll take your business to new heights! 

To prevent any confusion, all transactions are billed in USD.

Before your superstar staff embarks on their magical journey, the first invoice will cover the remaining work days for that month. It's like a sneak peek into the awesomeness that's about to unfold!

On the 1st of every month, like clockwork, we'll send you another enchanting invoice. This one covers the whole month ahead, with a sprinkle of adjustments for the actual hours worked in the previous month. It's like a monthly wizardry forecast!

Now, let's all be team players, shall we? Timely payments are the key to keeping our fantastic contractors happy and motivated. So, let's make it rain with on-time payments and zero delays! 💸🌈

At KB Virtual Assistants, we're all about smooth sailing, hassle-free invoicing, and making sure everyone's happy in this magical adventure! 🚀✨

We accept Bank Transfer and PayPal (with additional 5% for PayPal service fee)

With our virtual assistants, you'll only pay for the hours they work their magic - no strings attached! 🎩✨ Sick days or holidays? Poof! Vanished! We keep it hassle-free and pocket-friendly for you.

But hold on, superstar! If you feel like giving your virtual assistant some extra love for time off, it's like adding a cherry on top of a magical sundae - totally optional, but oh-so-sweet! 🍒💖

Yes-siree! You'll receive a magical Service Level Agreement (SLA) straight from us. Just scribble your signature, and voilà, we're in sync like a perfect harmony! Meanwhile, behind the scenes, our virtual assistant will wave their wand (figuratively, of course!) and sign our Independent Contractor Agreement. It's like their secret map to the realm of roles, responsibilities, and keeping things hush-hush like a vault! With these enchanting agreements, we'll ensure everyone's on the same page, and the journey ahead will be filled with seamless collaboration and pure, magical fun! 🌟🎉